Refund policy
Return & Refund Policy – GreenBliss.ae
At GreenBliss, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we’re here to assist.
Return Window
-
We offer a 2-day return policy. You have 2 days from the date of receiving your order to request a return.
-
Please note: Live plants must be returned at the time of delivery if you wish to return them.
Eligibility for Returns
To qualify for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A receipt or proof of purchase is required.
Refund Process
-
Once we receive your returned item, our team will inspect it and notify you regarding the status of your return.
-
If approved, we will initiate your refund through your original payment method.
Return Shipping Costs
-
Customers are responsible for covering their own return shipping costs.
-
Shipping charges are non-refundable.
-
If a refund is issued, the cost of return shipping will be deducted from your refund amount.