Refund policy

Return & Refund Policy – GreenBliss.ae

At GreenBliss, your satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we’re here to assist.

Return Window

  • We offer a 2-day return policy. You have 2 days from the date of receiving your order to request a return.

  • Please note: Live plants must be returned at the time of delivery if you wish to return them.

Eligibility for Returns
To qualify for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A receipt or proof of purchase is required.

Refund Process

  • Once we receive your returned item, our team will inspect it and notify you regarding the status of your return.

  • If approved, we will initiate your refund through your original payment method.

Return Shipping Costs

  • Customers are responsible for covering their own return shipping costs.

  • Shipping charges are non-refundable.

  • If a refund is issued, the cost of return shipping will be deducted from your refund amount.